Privacy Policy

Introduction

At ProtectorNet ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we handle your personal information when you visit our website, use our application, or engage with our services, including any data you may provide through our website or app.

Data Controller

ProtectorNet is the data controller and responsible for your personal data. If you have any questions about this privacy policy or our data practices, please contact us at privacy@protectornet.io.

Information We Collect

We collect several types of information, including:

Personal Information

• Identity Data: First name, last name, username, title, company name
• Contact Data: Email address, phone number, address, business location
• Technical Data: Internet protocol (IP) address, login data, browser type and version, device identifiers
• Profile Data: Username and password, preferences, feedback, survey responses
• Usage Data: How you use our website, products, and services
• Marketing Data: Preferences in receiving marketing and communications

Information from Facebook

If you choose to log in using Facebook or connect your account to Facebook, we may collect:

• Your Facebook profile information (such as name, profile picture, email)
• Facebook user ID
• Information you provide us permission to access through Facebook's API

How We Collect Your Information

We use different methods to collect data from and about you including through:

• Direct interactions: Information you provide when you register, contact us, or otherwise interact with our services
• Automated technologies: As you interact with our website or app, we automatically collect Technical Data about your equipment, browsing actions and patterns
• Third parties: We may receive personal data about you from various third parties, including Facebook when you use Facebook login

How We Use Your Information

We use your information for the following purposes:

• To register you as a new customer
• To provide and manage our services
• To personalize your experience
• To process payments and manage your account
• To communicate with you, including sending service notifications
• To improve our website, products, and services
• To protect our business and services from misuse or harm
• To market and advertise our products and services
• To comply with legal obligations

Legal Bases for Processing

We process your personal data on the following legal bases:

• Performance of a contract when we provide you with our services
• Your consent when you explicitly agree to certain processing
• Our legitimate interests, which are not overridden by your interests or rights
• Compliance with legal obligations

Disclosure of Your Information

We may share your personal data with:

• Service Providers: Third parties who provide services on our behalf, such as hosting, payment processing, analytics
• Business Partners: Carefully selected partners who offer complementary services
• Affiliates: Other companies in our corporate group
• Legal Authorities: When required by law or to protect our rights
• Acquirers: In case of merger, acquisition, or sale of all or part of our business

Facebook Data Sharing

Data collected through Facebook integration may be shared:

• In accordance with Facebook's Platform Terms
• Only with service providers who assist us in providing our services
• Never sold or rented to third parties for advertising purposes

International Transfers

We may transfer your personal data to countries outside your country of residence, including to countries that may not provide the same level of data protection. When we do so, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Limited staff access to personal information
• Robust authentication systems
• Regular security training for staff

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal data
• Whether we can achieve those purposes through other means
• The applicable legal requirements

Your Legal Rights

Depending on your location, you may have some or all of the following rights:

• Right of Access: Request access to your personal data
• Right to Rectification: Request correction of your personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of processing your personal data
• Right to Data Portability: Request transfer of your personal data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw your consent where we rely on consent to process your data

To exercise these rights, please contact us at privacy@protectornet.io. We may need to request specific information to confirm your identity.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, disclosed, or sold, and the right to opt out of the sale of personal information.

Children's Privacy

Our services are not intended for children under 16 years of age, and we do not knowingly collect personal data from children. If we learn we have collected personal data from a child without verifiable parental consent, we will delete that information.

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

For more information about the cookies we use, please see our Cookie Policy.

Third-Party Links

Our website and services may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Changes to the Privacy Policy

We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Data Protection Authority

You have the right to make a complaint at any time to the data protection authority for your country or region. We would, however, appreciate the chance to deal with your concerns before you approach the authority, so please contact us first.